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Compliance · Certificate of Good Conduct

What is a Certificate of Good Conduct?

A police clearance showing criminal-record status.

Definition

A Certificate of Good Conduct (police clearance) is issued by the Directorate of Criminal Investigations and indicates whether a person has a criminal record. It is commonly requested for employment and caregiving roles.

In plain English

In plain English: a Certificate of Good Conduct (police clearance) is an official document from the DCI that shows whether you have a criminal record. Employers and agencies often ask for it before hiring, especially for roles of trust.

Why it matters

For roles of trust — childcare, household staff, finance — good-conduct evidence is a key part of a responsible screening process.

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FAQ

Frequently asked questions

What is a Certificate of Good Conduct?

It is a police clearance certificate issued by the DCI that indicates whether a person has a criminal record.

Who issues the Certificate of Good Conduct?

The Directorate of Criminal Investigations (DCI) issues it, and you apply through the eCitizen platform.

How do I get a Certificate of Good Conduct?

You apply on eCitizen, pay the fee and attend fingerprint capture — see our step-by-step guide for the full process.

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